At ADDA Home Solutions Ltd, your privacy matters to us. We only collect the information we need to provide you with reliable property services and to keep in touch with you about your bookings or membership.

1. What Information We Collect

When you contact us, join our membership scheme, or book a service, we may ask for:

• Your name and contact details (phone, email, address)

• Property details (so we know where to attend)

• Payment information (handled securely by trusted providers)

2. How We Use Your Information

We use your information to:

• Respond to enquiries and manage service appointments

• Provide property maintenance, repair, and membership services

• Keep accurate records for legal and financial purposes

• Occasionally update you about new services or offers (if you’ve given us consent)

We never sell your information to third parties.

3. Who Has Access

Sometimes, we may share your details with trusted subcontractors or suppliers if it’s necessary to complete the job you’ve asked us to do. Everyone we work with follows strict data protection rules.

4. How We Protect Your Data

We use secure systems and processes to protect your information and keep it safe.

5. Your Rights

You are always in control of your data. You can:

• Ask us what information we hold about you

• Request corrections or updates

• Ask us to delete your data (where legally possible)

• Opt out of marketing at any time

6. Contact us

Should you have questions or complaints, please contact us:

ADDA Home Solutions Ltd
Unit 131, Battersea Business Centre, SW11 5QL

+44 (0)20 34757 883
info@addahomesolutions.co.uk